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When the US left Kabul, these Americans tried to help Afghans left behind. It still haunts them

The United States’ longest war is over. But not for everyone.

Outside of San Francisco, surgeon Doug Chin has helped provide medical assistance to people in Afghanistan via video calls. He has helped Afghan families with their day-to-day living expenses. Yet he remains haunted by the people he could not save.

In Long Beach, California, Special Forces veteran Thomas Kasza has put aside medical school to help Afghans who used to search for land mines escape to America. That can mean testifying to Congress, writing newsletters and asking for donations.

In rural Virginia, Army veteran Mariah Smith housed an Afghan family of four that she’d never met who had fled Kabul and needed a place to stay as they navigated their new life in America.

Smith, Kasza and Chin have counterparts scattered across the country — likeminded people they may never have heard of.

The war in Afghanistan officially ended in August 2021 when the last U.S. plane departed the country’s capital city. What remains is a dedicated array of Americans — often working in isolation, or in small grassroots networks — who became committed to helping the Afghan allies the United States left behind. For them, the war didn’t end that day.

In the three years since the U.S. withdrawal from Afghanistan, hundreds of people around the country — current and former military members, diplomats, intelligence officers, civilians from all walks of life — have struggled in obscurity to help the Afghans left behind.

They have assisted Afghans struggling through State Department bureaucracy fill out form after form. They have sent food and rent money to families. They have fielded WhatsApp or Signal messages at all hours from Afghans pleading for help. They have welcomed those who have made it out of Afghanistan into their homes as they build new lives.

For Americans involved in this ad hoc effort, the war has reverberated through their lives, weighed on their relationships, caused veterans to question their military service and in many cases left a scar as ragged as any caused by bullet or bomb.

Most are tired. Many are angry. They grapple with what it means for their nation that they, ordinary Americans moved by compassion and gratitude and by shame at what they consider their government’s abandonment of countless Afghan allies, were the ones left to get those Afghans to safety.

And they struggle with how much more they have left to give.

How we got here
The American mission in Afghanistan started with the goal of eradicating al-Qaida and avenging the group’s Sept. 11, 2001, attacks. But the mission morphed and grew over two decades. Every president inherited an evolving version of a war that no commander-in-chief wanted to lose — but that none could figure out how to win.

By the time President Joe Biden decided to pull the U.S. military from Afghanistan by Aug. 31, 2021, the American mission there was riddled with failures. But by early August the Taliban had toppled key cities and was closing in on the capital. With the Afghan army largely collapsed, the Taliban rolled into Kabul and assumed control on Aug. 15. The Biden administration scrambled to evacuate staff, American citizens and at-risk Afghans.

One Biden administration official recently described the chaos of those three weeks to The Associated Press, saying that it felt like nobody in the U.S. government was able to steer the ship. With the Taliban in control of the capital, tens of thousands of Afghans crowded the airport trying to get on one of the planes out.

That is when this informal network was born.

Past and current members of the U.S. military, the State Department and U.S. intelligence services were all being besieged with messages begging for help from Afghans they’d worked with. Americans horrified by what they were seeing and reading on the news reached out as well, determined to help.

Veterans who’d served multiple tours in Afghanistan and civilians who’d never set foot there all spent sleepless weeks working their telephones, fighting to get out every Afghan they could and to help those still trapped.

‘Only thing I can think of’
One of those civilians was Doug Chin. A plastic surgeon in Oakland California, he was already familiar with Afghanistan, although he’d never been there. A few years before the Taliban takeover, he’d become involved with the then Herat-based Afghan Girls Robotics Team. So impressed was he with their mission that he’d joined their board and sometimes traveled to their international events.

Then, in August 2021, the Taliban entered Herat. Eventually came the scenes out of Kabul airport: mothers hoisting children over barbed wire, men falling to their deaths as they clung to the bottom of departing planes. Chin, working contacts, worked to help the team, their extended families, staff and others get on flight manifests, navigate checkpoints and eventually escape Kabul.

The work was so intense that he shut down his business for three months to focus on helping Afghans. For a time, he was supporting dozens of people in Afghanistan.

Now, three years later, the work is shifting. It’s a matter of trying to get visas for Afghans so they can escape — an educational visa to study in Europe, for example.

He advocates for human rights activists in Afghanistan and also helps provide medical services remotely to people in there. Once or twice a week he gets requests via the secure messaging app Signal to help someone in Afghanistan. Chin will either give advice directly or help them get in touch with doctors in Afghanistan that can help.

Some memories still move him to tears. In one case, in August 2021, a busload of people he’d helped evacuate was heading to the Kabul airport. One woman wasn’t on the passenger manifest. U.S. officials coordinating the evacuations told him that the Taliban controlling access to the airport might turn the entire bus around because of this one passenger. Chin had to order her off the bus. She later escaped Afghanistan, but it remains painful for him.

“The only thing I can think of,” he says, “is the people that I haven’t helped.”

An imperfect pathway
In those initial months, there was a frantic intensity to the efforts to get Afghans into the Kabul airport and onto the American military planes. Volunteers pushed U.S. contacts in Kabul to let Afghans into the airport, coordinated to get them onto the flight lists, lobbied any member of Congress or government official they could find and helped Afghans in Kabul find safe places to go. Even leaders of the U.S. administration and military resorted to the volunteer groups and journalists to get out individual Afghan friends or ex-colleagues.

By the time the last plane lifted off on Aug. 30, 2021, about 76,000 Afghans had been flown out of the country and eventually to the U.S. Another 84,000 have come since the fall of Kabul – each a victory for the Americans helping them over the Taliban and over a tortuous U.S. immigration process.

But more are still waiting. There are about 135,000 applicants to the special immigrant visa program and another 28,000 waiting on other refugee programs for Afghans connected to the U.S. mission. Those numbers don’t include family members, meaning potentially hundreds of thousands more Afghans are waiting in limbo and in danger in Afghanistan.

In 2009, Congress passed legislation creating a special immigrant visa program to help Afghans and Iraqis who assisted the U.S. government emigrate to the United States. The idea was that they’d risked their lives to help America’s war effort, and in return they deserved a new life and protection in America.

But ever since its inception, the SIV program has been dogged by complaints that it has moved too slowly, burdening applicants with too much paperwork and ultimately putting America’s wartime allies in danger as they waited for decisions.

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