Optus scandal: How the triple-0 outage nightmare unfolded and what happens next
Experts have weighed in on the future of embattled telco Optus and its CEO after a shocking outage now linked to the deaths of three Australians.
Here we go again. Another catastrophic Optus failure.
It’s been a nightmare week for the embattled telecommunications giant.
On September 18, a scheduled firewall upgrade in South Australia triggered a communications outage now linked to the deaths of three Australians.
Normal calls were largely unaffected, but the outage blocked about 600 triple-0 calls from connecting to emergency services.
The breakdown hit South Australia, Western Australia, the Northern Territory and NSW.
In the fallout, Prime Minister Anthony Albanese has suggested Optus chief executive Stephen Rue should consider resigning, Communications Minister Anika Wells has flagged “significant” new penalties and The Greens are pushing for “direct regulation” of the telecommunications sector.
Optus launched a firewall upgrade in South Australia early in the morning on Thursday, September 18.